Integrated Grievance Redress Mechanism IGRM

ICT4 Compliance introduces an integrated online solution that quickly and easily enables local communities and affected stakeholders to initiate grievances with the appropriate party and seek redress when a negative impact arising from project activities is perceived. ICT4 Compliance IGRM is a customized system to capture, manage, monitor, and report on grievances related to projects.

Our cutting-edge online system is constructed utilizing actual field experience and includes:

  • “Real-time” dashboards that allow monitoring and sharing of key indicators with both the project management as well as the public
  • Customization of dashboard per client and project conditions
  • Multiple user interfaces, accessible simultaneously from a variety of digital devices

We take information security seriously

  • Our platform is hosted on a secure site where your privacy is protected; data is backed-up and securely stored to prevent any loss of essential data.
  • ICT4 Compliance IGRM platform is supported by in-person and online training & coaching and is cost-effective to manage and maintain.
  • Contact us to learn more about how you can streamline the Grievance Redress Mechanism for your project.

IGRM Presentation